Website Policies
Shipping Policy
Order Processing
Orders are generally processed within one to two business days following payment approval. Processing times may vary during holidays, weekends, or periods of increased order volume.
Shipping Carriers
Elevated Wellness Co utilizes reputable carriers including USPS and UPS. Shipping options and estimated delivery times are displayed during checkout.
Tracking Information
Customers will receive tracking information by email once an order has been shipped.
Delivery Times
Delivery estimates are provided by the carrier and are not guaranteed. Elevated Wellness Co is not responsible for delays caused by weather, carrier disruptions, holidays, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.
Lost or Damaged Packages
If a shipment is lost or arrives damaged, customers should contact us within seven (7) days of the delivery date or expected delivery date. We will work with the carrier to investigate the issue and pursue an appropriate resolution.
Refused Shipments
Orders refused by the recipient may be subject to shipping costs and applicable fees.
Domestic Shipping
Elevated Wellness Co currently ships within the United States only unless otherwise stated.
Right to Refuse Service
Elevated Wellness Co reserves the right to refuse shipment or cancel orders when necessary to comply with applicable laws and regulations.