Frequently Asked Questions

Are your products intended for human consumption?

No. All products sold by Elevated Wellness Co are intended exclusively for laboratory research and analytical purposes.

What is the minimum age requirement?

Customers must be at least twenty-one (21) years of age to access and purchase products.

Do your products come with Certificates of Analysis (COAs)?

Yes. Certificates of Analysis (COAs) are provided where applicable and are associated with specific batch or lot numbers.

How quickly are orders shipped?

Most orders are processed within one to two business days following payment approval.

Which carriers do you use?

Orders are generally shipped using USPS and UPS.

Will I receive tracking information?

Yes. Tracking information is sent by email once an order has been shipped.

Do you offer returns?

Due to the specialized nature of laboratory research materials, all sales are generally considered final. Damaged, incorrect, or incomplete orders should be reported within seven (7) days of delivery.

Can I cancel an order?

Orders may be canceled prior to shipment. Once an order has been shipped, cancellation may no longer be possible.

Do you ship internationally?

At this time, Elevated Wellness Co primarily ships within the United States unless otherwise indicated.

Can Elevated Wellness Co provide dosage recommendations or advice regarding use?

To maintain compliance with our research-only policy, any emails, messages, or support requests seeking dosage information, administration instructions, medical advice, or guidance regarding personal use will not receive a response and will be deleted.

How can I contact customer support?

Questions regarding orders, shipping, or products may be directed through the Contact page or by email at support.elevatedwellnessco@gmail.com.